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Frequently Asked Questions
How is your after-sale service?
We provide a professional technology supporting team for timely services. You can receive assistance through various online communication channels. If the machine encounters any issues, we ensure the best service will be offered.
Will you provide training on how to use the machine?
Yes, a complete user manual and detailed usage videos are provided for instruction and application. Additionally, 24/7 online consultant services are available to ensure any operational problems are easily solved.
What is the estimated shipment time?
The machine will be prepared and shipped within 5-7 working days after the receipt of your payment.
How is quality control managed?
We maintain a strict quality inspection department. Our engineers carefully test each machine multiple times before delivery. Only machines that pass these rigorous quality standards are cleared for shipment.
What are the primary benefits of choosing this system?
Our systems offer competitive pricing backed by powerful technology support. With 15 years of manufacturing experience, we provide a 3-year warranty and diverse customization (OEM/ODM) capabilities, all while maintaining international safety certifications.
Is the machine legally certified for use?
Yes, the equipment holds CE Certification, which is essential for the legal operation and sale of professional beauty technology in many regions.
Vasan Medicals
