Are you a factory or trading company?
We are a manufacturer founded in 2011 with a specialized factory facility.
What are your payment and delivery terms?
We accept T/T, Western Union, and Paypal. Typical lead time is 7-10 days with EXW, FOB, and CIF terms available.
What is the warranty period?
We provide a 36-month warranty for the whole machine and 12 months for core components.
Is technical support provided for new users?
Yes, we provide operation videos, manuals, online technical support (WhatsApp/WeChat), and remote control setup.
What materials can this machine process?
It is compatible with wood, MDF, acrylic, PVC, ABS, aluminum, and even thin steel sheets.
Does the machine come with a control system?
Yes, the 1325MF-4 utilizes an MDR control system paired with a high-performance Servo motor.