Frequently Asked Questions
What kind of packaging is used for shipping?
We use a strong and beautiful Metal/Aluminum box specifically designed for safe long-distance transportation.
What is the estimated delivery time?
Orders are typically processed and shipped within 5 working days after payment is received, depending on the order quantity.
Does the equipment have professional certifications?
Yes, the machine is CE approved and meets the necessary quality standards for international use.
What payment methods do you accept?
We accept standard payment methods including T/T (Bank Transfer) and Western Union.
What is the warranty and after-sales support policy?
We offer a comprehensive 2-year warranty. Our professional technology support team is available for timely services through online chat and other digital communication channels.
How are malfunctions handled during operation?
Should any issue arise, please provide photos or videos of the problem. Our after-sales service team will contact you to solve the issue within 1-3 days.
Vasan Medicals
