❓Frequently Asked Questions
Are you a professional manufacturer?
We are a professional beauty machine manufacturer with a dedicated facility covering 2000 square meters. We handle full-scale production to meet market demands.
How is the product quality controlled?
We have a strict quality inspection department. Engineers test each machine multiple times before delivery to ensure only high-quality, verified equipment reaches our clients.
What is the warranty policy?
We offer a 2-year warranty on the host machine and a six-month free replacement warranty for handles, treatment heads, and other parts.
Do you provide training on how to use the machine?
Yes, we provide a complete user manual and instructional videos. Additionally, our online consultant service is available 24/7 to assist with any operational questions.
What certifications do the machines have?
All machines are compliant with RoHS, ISO13485, and CE certifications, ensuring the highest standards of quality and safety for international use.
How long does shipment take?
Typically, the machine will be shipped within 2-3 business days after the payment is confirmed.
Vasan Medicals
