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Warranty and Maintenance: All beauty machines come with a warranty to guarantee quality and durability. Regular maintenance services are offered to keep equipment in optimal condition.
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Whole-Life Technical Support: Our team of experts provides technical support and troubleshooting assistance throughout the lifespan of your equipment.
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24-Hour Online Support: Service is available online 24 hours a day for help with setup, operation, or repairs.
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Training and Resources: We provide user manuals, video tutorials, and one-on-one training sessions to ensure staff can maximize equipment utility.
Q1: Do you have a warranty for the machines?
We offer a one-year warranty for the machines along with lifelong maintenance and technical support.
Q2: How long does delivery take?
Delivery typically takes 12-15 days, sometimes even sooner depending on the location.
Q3: What if the machine malfunctions during operation?
Our professional after-sales service team is ready to assist you immediately to resolve any operational issues.
Q4: What happens if the machine is damaged during shipment?
All shipments are covered by transportation insurance. We will assist you in filing a claim with the insurance company to ensure compensation.
Q5: Do you offer training?
Yes, we provide comprehensive user manuals and video training to guide you through the operation.
Q6: Is OEM & ODM service available?
Yes, we offer both OEM and ODM services, subject to a minimum order quantity (MOQ) requirement.
Vasan Medicals
