Frequently Asked Questions
How is the after-sale service?
We have a professional technology supporting team for your timely services. You can get the help you need in time by telephone, webcam, online chat (Facebook, Skype, Whatsapp, Viber, Linkedin). Please contact us once the machine has any problem. Best service will be offered.
Will you provide instructions on how to use the machine?
Yes, we can provide a complete user manual and usage video for instruction and application. And 24/7 online consultant service ensures you whatever problem and whenever you meet, you can solve easily. It is easy to operate by anyone with the instructions.
What is the shipment timeline?
The machine will be shipped within 5-7 days after the receipt of your payment.
How is quality control managed?
We have a strictly quality inspection department. Our engineers will carefully check and test the machines many times before we deliver them to you. To make sure you can get the high quality machines, only the machines that have passed the strict quality inspection can be delivered to you.
Why should you choose this equipment?
- Powerful factory support, giving competitive pricing and top technology.
- 15-years' experience in producing beauty machines.
- 3 years-warranty and 7x24 online after-sale service.
- CE Certification, ensuring legal standards for use and sale.
- Diversity of customized services with strong OEM & ODM capability.
Is the machine easy to transport?
Yes, the machine is packaged in a professional Aluminum Alloy Case to ensure safety and durability during international transport.
Vasan Medicals
