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Frequently Asked Questions
How is the after-sale service?
We have a professional technology supporting team for timely services. You can get assistance via telephone, webcam, or online chat (Facebook, Skype, WhatsApp, Viber, LinkedIn). Please contact support immediately if the machine encounters any issues.
Is operational training provided for the machine?
Yes, we provide a complete user manual and usage video for detailed instructions and application. Additionally, our 24/7 online consultant service ensures that any problem you meet can be solved easily. Anyone can operate it by following the instructions.
What is the estimated shipment time?
The machine will be shipped within 5-7 days after the receipt of your payment.
How is quality control managed?
We have a strict quality inspection department. Our engineers carefully check and test the machines multiple times before delivery. Only machines that pass strict quality inspections are delivered to ensure high quality.
Why should we choose your equipment?
1) Powerful manufacturing base offering competitive pricing and technical support.
2) 15 years of experience in beauty machine production.
3) 3-year warranty and 7x24 online after-sale service.
4) CE Certification, essential for legal use and sales.
5) Diverse customized services with strong OEM & ODM capabilities.
Vasan Medicals
