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Frequently Asked Questions
1. How is the after-sales service handled?
A professional technology supporting team is available for timely services. Support can be accessed via telephone, webcam, or online chat platforms including Facebook, Skype, Whatsapp, Viber, and Linkedin.
2. Is training provided for operating the machine?
Yes, a complete user manual and usage videos are provided for instruction. Additionally, 24/7 online consultant services ensure any operational questions are solved easily.
3. What is the estimated shipment time?
The machine will be processed and shipped within 5-7 days after receipt of payment.
4. How is product quality controlled?
A strict quality inspection department is in place. Engineers carefully check and test every machine multiple times before delivery to ensure high standards are met.
5. Why choose our diode laser systems?
We offer competitive pricing backed by 15 years of experience in beauty machine production. Our systems come with 3-year warranties, CE Certification, and strong OEM/ODM customization capabilities.
6. Is the machine suitable for different skin types?
Yes, with multiple wavelengths (755nm, 808nm, and 1064nm), the system is designed to provide safe and effective hair removal across various skin tones and hair types.
Vasan Medicals
