🛠️ After Sales Service
Warranty and Maintenance:
All our beauty machines come with a warranty to guarantee their quality and durability. We also offer regular maintenance services to keep your equipment in optimal condition.
Whole-Life Technical Support:
We are dedicated to supporting you throughout the lifespan of your equipment. Our team of experts is available to provide technical support and troubleshooting assistance whenever you need it.
24-Hour Online Support:
Our after-sales service is available online 24 hours a day. Whether you need help with setup, operation, or repairs, we are here to assist you at any time.
Training and Resources:
We provide training materials and resources to help you and your staff get the most out of your new equipment. This includes user manuals, video tutorials, and one-on-one training sessions as needed.
❓ Frequently Asked Questions
Q1: Do you have a warranty for the machines?
A: We offer a one-year warranty for the machines along with lifelong maintenance and technical support.
Q2: How long does delivery take?
A: Delivery typically takes 12-15 days, and in some cases, it may arrive even sooner.
Q3: What if the machine malfunctions during operation?
A: Our professional after-sales service team is ready to assist you immediately to resolve any operational issues.
Q4: What happens if the machine is damaged during shipment?
A: All shipments are covered by transportation insurance. If damage occurs, we will assist you in filing a claim with the insurance company to ensure compensation.
Q5: Do you offer training for the equipment?
A: Yes, we provide comprehensive user manuals and video training to guide you through the operation.
Q6: What payment methods do you accept?
A: We accept various payment methods, including Bank transfer, online payment, Western Union, MoneyGram, Remittly, WISE, and more.
Vasan Medicals
