1. How is the after-sale service handled?
We have a professional technology supporting team for timely services. You can receive help through telephone, webcam, or online chat. Contact us immediately if the machine encounters any issues.
2. Is training provided for machine operation?
Yes, a complete user manual and instructional videos are provided. Our 24/7 online consultants ensure any operational questions are solved easily for any user.
3. What is the expected shipment timeline?
The machine will be processed and shipped within 5-7 working days after receipt of payment.
4. How is product quality controlled?
We maintain a strict quality inspection department. Engineers check and test each unit multiple times before delivery to ensure only high-quality machines reach our clients.
5. Why choose our Diode Laser system?
Our systems offer powerful output (up to 2400W), multiple wavelengths for all skin types, and are backed by 15 years of manufacturing excellence and global certifications.
6. What certifications do the machines hold?
All machines come with CE Certification, which is the key requirement for legally using and selling the equipment in various international markets.
Vasan Medicals
